Al Ain Rotana Hotel

Sheikh Zayed Road, Al Ain, United Arab Emirates, 00000  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Al Ain Rotana Hotel

Wi-Fi
Parking

On-site parking

Luggage storage

Luggage storage

Locker room

24-hour

24-hour reception

24-hour room service

24-hour security

24-hour business center

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Dining room

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Heated swimming pool

Overview

The classic 5-star Al Ain Rotana Hotel offers quick access to Palace Museum, which is about 1300 meters away. Residing in a 4-story building, the hotel was opened in 1999 and renovated in 2007.

The property is ideally placed in the heart of Al Ain. Nestled in the commercial district and 2 km from the city center.

Set next to golf courses, a zoo and a theme park, this hotel also offers a swimming pool, a sundeck and a tennis court on site.

Al Ain Rotana Hotel can be reached in 15 minutes by car from Al Ain airport.

Rooms

There are 198 luxury rooms at Al Ain Rotana Hotel feature an iron with ironing board, wireless internet, a laptop-compatible safe, IDD phone and a private terrace. Some rooms overlook the city. They also have en suite bathrooms with dressing gowns, a shower and a hairdryer.

Eat & Drink

Breakfast is offered in the lobby every morning. The authentic restaurant serves international dishes. Alcoholic drinks, snacks and pastries are available at the snack bar.

You can start your day with a buffet breakfast, which costs AED 84 per person per night. 

Services

There are cars and limousines for rent on site.

Relax

Such entertainment events as live performances, belly dancing and live music arranged at the property. Featuring a fitness club, a gym and weight training, Al Ain Rotana Hotel also offers lawn tennis, racquetball and squash and other on-site activities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2007.  Number of floors:   4.  Number of rooms:   198.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • On-site parking
  • Free safe at reception
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • No wheelchair access
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Lobby
  • Multilingual staff
  • Mobile phone network

Sports & Fitness

  • Fitness center
  • Outdoor tennis court
  • Golf course
  • Squash
  • Sports trainer

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby
  • Buffet breakfast

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • High chairs
  • Paid babysitting/ Child services
  • DVDs/ Videos for children
  • Children's menu
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Night club
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Full body massage
  • Foot massage

Room view

  • Garden view
  • City view
  • Pool view
  • Park view

Room facilities

  • In-room air conditioning
  • Heating
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Dining room
  • Sitting area
  • Terrace
  • Garden furniture
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Maximum capacity of extra beds in a room is 1. 

Pets

Pets are not allowed.

How to reach hotel

hotel Al Ain Rotana Hotel Al Ain location
Show big map »

Hotel Address:

Sheikh Zayed Road, Al Ain, United Arab Emirates, 00000

Get directions
City Center
  • Al Ain
    4300 ft
Airports
  • Al Ain (AAN)
    9.3 mi
  • Al Maktoum (DWC)
    60.0 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    4
  • Number of rooms:
    198

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedAl AinAl Ain Rotana

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Arab Emirates

Use Badge

Rooms and availability

Al Ain Rotana photos Room
Premium Twin Room
Park view
  • Room size:

    435 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Entire unit wheelchair accessible
  • Voice mail
  • Telephone
  • Alarm clock
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cribs/baby cots
  • Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • DVD player
  • Radio
Room Description:

Deluxe|PREMIUM ROOM (EXTRA BED CHILD)

Al Ain Rotana photos Room
Premium King Room
Park view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cribs/baby cots
  • Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • DVD player
  • Radio
Room Description:

Premium King. BED & BREAKFAST. Dynamic product

Al Ain Rotana photos Room Premium Suite
Premium One-Bedroom King Suite
Park view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private pool
    • Non-smoking
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Jacuzzi
  • Hair dryer
  • Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • 220 V AC
  • Radio
Room Description:

Premium Suite King. BED & BREAKFAST. Dynamic product

Al Ain Rotana photos Exterior Hotel information
Premium One-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Super King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Balcony
    • + More
  • General:High speed internet
  • Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cribs/baby cots
  • Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • DVD player
Room Description:

Suite|Premium 1 Bedroom Suite + Breakfast Flex

Al Ain Rotana photos Room
Twin Room
City view
  • Room size:

    400 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Laundry services
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • 220/240 V AC
  • Trouser/pants press
  • Interconnecting doors
  • Voice mail
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cribs/baby cots
  • Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • In-house movie
  • DVD player
  • Radio
Room Description:

Standard|Twin Room - With Breakfast. Classic-Bed & Breakfast-Standard

Al Ain Rotana photos Exterior Hotel information
Studio
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Balcony
    • + More
  • General:Internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Tiled/marble floor
  • Connecting room
  • Trouser/pants press
  • Entire unit wheelchair accessible
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cribs/baby cots
  • Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • DVD player
Room Description:

STUDIO Falaj Studio. BED & BREAKFAST. Standard rate

Al Ain Rotana photos Exterior Hotel information
Classic King Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cribs/baby cots
  • Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • DVD player
  • Radio
Room Description:

Falaj Sutie One Bedroom - King Bed. BED & BREAKFAST. Dynamic product

Al Ain Rotana photos Exterior Pool View
Classic King Suite
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • 220 V AC
  • Radio
Room Description:

Classic Suite King Bed. BED & BREAKFAST. Dynamic product

Al Ain Rotana photos Exterior Hotel information
One-Bedroom Chalet
Pool view
  • Room size:

    1295 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Tiled/marble floor
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Entire unit located on ground floor
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cribs/baby cots
  • Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • DVD player
  • Radio
Room Description:

Standard|CHALET 1 BEDROOM

Al Ain Rotana photos Exterior Hotel information
Two-Bedroom Chalet
Pool view
  • Room size:

    1615 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Super King-size bed and 2 Queen-size beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Tiled/marble floor
  • Private entrance
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Entire unit located on ground floor
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cribs/baby cots
  • Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • DVD player
  • Radio
Room Description:

Standard|CHALET 2 BEDROOMS

Al Ain Rotana photos Exterior Hotel information
Two-Bedroom Villa
Pool view
  • Room size:

    1510 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Super King-size bed and 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Tiled/marble floor
  • Private entrance
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Entire unit located on ground floor
  • Trash cans
  • Bathroom:Bathroom
  • Hot tub
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cribs/baby cots
  • Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • DVD player
  • Radio
Room Description:

Villa|VILLA 2 BEDROOMS

Al Ain Rotana photos Exterior
King Studio
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:LCD TV
  • 220 V AC
  • Radio
Room Description:

Falaj Studio - King Bed. BED & BREAKFAST. Dynamic product

Classic Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • + More
Room Description:

Standard|Triple Room - With Breakfast. Classic-Bed & Breakfast-Standard

Al Ain Rotana photos Room Photo album
Classic One-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Super King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Balcony
    • + More
  • General:Internet access
  • Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Entire unit wheelchair accessible
  • Telephone
  • Accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cribs/baby cots
  • Non-feather pillows
  • Linen
  • Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • 220 V AC
  • Wake up service
  • DVD player
Room Description:

Suite|Classic 1 Bedroom Suite - Breakfast, lunch & dinner included

One-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
Room Description:

Chalets 1 Bedroom Apartment

Two-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
Room Description:

Chalets 2 Bedroom Apartment

Deluxe One-Bedroom Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Internet access
Room Description:

SUITE DELUXE ONE BEDROOM. BED & BREAKFAST

Luxury Two-Bedroom Villa
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
Room Description:

Luxury 2 Bedroom Villa. BED & BREAKFAST

Al Ain Rotana Location

Legend
  • Current hotel
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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • City Center4000 ft

Places of interest

  • Al Ain Oasis1.2 mi

Shopping areas

  • Al Ain Mall2.1 mi

Monuments and Landmarks

  • Al Ain Oasis1.2 mi

Museums

  • Palace Museum4000 ft

Zoos

  • Al Ain Zoo2.7 mi
  • Al Ain Zoo and Aquarium2.7 mi

Local attractions

  • Al Ain National Museum1.6 mi
    Box 15715, Al Ain
  • Al Ain Oasis5.5 mi
    Al AinUnited Arab Emirates
  • Hili Fun City6.2 mi
    Al Ain-Dubai Road (E 66 Road), Al Ain
  • Al Ain Wildlife Park & Resort2.8 mi
    Al AinUnited Arab Emirates
  • Sheikh Zayed Palace Museum5.5 mi
    Palace, Al Ain
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    4
  • Number of rooms:
    198

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedAl AinAl Ain Rotana

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Arab Emirates

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Al Ain Rotana Reviews

Guest reviews are submitted by our customers after their stay at Al Ain Rotana

Average guest rating

7.8out of 10
Fabulous
Based on 269 reviews

Rating by category:

Rooms
10.0
Value
8.0
Service
8.0
Dining
10.0

Guest reviews

  • Single
    8.8

    I've stayed long-term at several hotels in Al Ain, and find the Rotana to be the best - very good facilities and helpful staff. I can't think of anything that I didn't like.

    You pay a high premium for such quality.

  • Family with children
    9.2

    The hotel staff were very helpful and hospitable. When I reached the hotel they couldn't find my reservation because Booked.net did not inform them for some odd reason. I was getting upset but the staff sorted us out and gave an upgrade at the same price. The hotel had a beautiful pool which my kids loved. Every thing was perfect for our holiday.

  • Older travelers
    10.0

    Welcoming attentive front door staff Range of restaurants

    The checking in process

  • Couple
    6.2

    comfortable room, big balcony which we can enjoy the nice view of garden and jebel hafeet.ice cream in the buffet restaurent is very nice.

    garden and swimming pool is relatively small,few entertainment facilities.

  • Family with children
    6.2

    The suite is so big.. I stayed in it because it is the only 5 star hotel in Al Ain

    Its expensive hotel and doesnt worth that much at all !! some items is broken inside the room like the window , and also you can hear peaple and there noise from outside the room .. also this hotel looks old comparing to other hotels I recently visited, the tv is small and the decoration is old !! they have to remodel the rooms.. There is no facilities in the hotel ..

  • Older travelers
    9.2

    Great hotel with fantastic service and staff

    The prices of minibar and snacks were so over priced. I refuse to be insulted like that!

  • Family with children
    9.2

    Trader Vics is the best restaurant in Al Ain. As returning guests the staff remembered us and made us feel extra special. The Resident gm - Mr s Kohn can be spotted on a regular basis dashing around the hotel ensuring attention to detail is perfect. Room Service also makes the best steak sandwich.

  • Single
    7.4

    Convenient location close to the centre of town yet in a quiet location. Very clean and comfortable, a local icon so colleagues had no trouble finding the place for meeting.

    Staff need more training. Reception and front of house perhaps need more experience. They are a little to over the top with the gushing welcome and politeness but then fail to do their jobs quickly and efficiently. Housekeeping staff were the exception - great job every day and excellent attention to detail.

  • Family with children
    6.6

    Nice rooms

    The check in was extremely slow, it took more than an hour to get the room

  • Family with children
    5.0

    The facilities are clean. Few good staff understood the concept of "Customer Delight" and "Customer comes first".

    The Management is very poor and lack basic ability to deal with customer's inquiry. The duty manager at the night of 6th of January showed unprecedented negligence in dealing with an ‘angry’ customer to the extent that he did not even try to talk again to the guest the next day – although we were in the hotel in the 6th and 7th. The hotel operates a night club that keeps playing loud music all through the night and until 3am. The music and noise is easily heard in the guests’ rooms. Our room was on the second level “216” and overlooking the pool. There was a complete disconnect between the staff especially handing over between shifts. The house keeping staff got me 2 extra beds in the afternoon of Jan 6th – after I asked for it – and at 2130 hours I received a call from the housekeeping mentioning that they are ready at my room door with the “2 extra beds” that they claimed I requested. I asked for the beds once and did a follow up call couple of hours later when I experienced delay in receiving the beds before finally I had got them; yet it is apparent that at time of the shift changing the staff had no communication with their colleagues from the earlier shift and it is obvious also that they had no log even to look at and find out that the beds were already delivered. I can go on to fill a 60 pager “Mystery Shopper” report providing you with numerous glitches and improvement opportunity, however the point to make is: Al Ain Rotana needs a closer attention from Management to safeguard their name and reputation and to really merit their so called “5 Stars” hotel!!! Regards,

  • Group of friends
    9.6

    friendly staff, excellent breakfast, nice swimmingpool, bar, rich, "arabic" design, fantastic location, view from the window, free valet parking, good price

    hairdryer hidden in the drawer - I found it too late, there is a little sign on the desk only! Be carefull!

  • Family with children
    6.2

    Location

    We stayed @ the rooms 163&164 we couldn't sleep and rest for the night because of the noise coming from the lebanese restaurant we stay awake all night. I think the accoustic of the hotel is very poor.

  • Group of friends
    10.0

    The staff friendliness and food variety

    Rooms accessible for person in wheelchair were not accessible

  • Couple
    9.6

    The check in and out were done fast The new building was very quite and romantice

    There was a noice in our room near the swimming pool (music, people voice,...)

  • Family with children
    10.0

    Al Ain Rotana has its own peaceful elegant style. Receptionist Hani is a leading example to follow on how to turn guests into best friends in the first minute.Staff around all services are courteous and well trained.Night entertainments are pleasurable.

How to reach hotel

hotel Al Ain Rotana Hotel Al Ain location
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Hotel Address:

Sheikh Zayed Road, Al Ain, United Arab Emirates, 00000

Get directions
City Center
  • Al Ain
    4300 ft
Airports
  • Al Ain (AAN)
    9.3 mi
  • Al Maktoum (DWC)
    60.0 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    4
  • Number of rooms:
    198

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedAl AinAl Ain Rotana

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Arab Emirates

Use Badge